Shipping and Returns

Shipping:  All orders are shipped via UPS or FedEx Ground. Shipping is not available to post office box addresses.

Sales Tax:  We are required by law to charge sales tax on all items shipped to the State of Ga.

Returns:

Any damage due to freight handling or factory defect will be repaired or replaced at no additional charge.  Please call 770-445-9999 or e-mail us at sales@lampandshadecollection.com  for detailed return information.

If for any reason you are not satisfied with a purchase you may return a product within 10 days of receiving it. No returns will be made after 10 days. Unused products must be properly packaged in the original boxes with all packing materials, parts, and accessories. Upon inspection of the product, we will refund the full purchase price, less the original shipping and handling fees, and a 25% restocking fee. All return products are shipped at the customer’s expense. If shipping via US postal service, insurance and delivery confirmation is also required for your protection. Please call 770-445-9999 or e-mail us at sales@lampandshadecollection.com for a return authorization number and additional shipping instructions.